Copyright & DMCA Takedown Policy

1. What This Covers

We host content in a few different ways, and where a complaint lands depends on which one:

• VPS and RDP hosting — servers rented by clients who put their own content on them. We do not select or review that content.
• Marketplace listings — items uploaded by third-party sellers.
• Website templates and tools — products we publish ourselves. Complaints about these come to us directly, not through the takedown process.
• Domains — we resell registrations. A domain name dispute is not a copyright takedown; see Section 7.

We act as a service provider for client-hosted and seller-uploaded content and rely on the safe harbour provisions of the Digital Millennium Copyright Act, 17 U.S.C. § 512, and equivalent protections elsewhere.

2. Filing a Takedown Notice

Send notices to support@lexlabtools.com with DMCA in the subject line.

To be valid, a notice must include all of the following. Notices missing these elements will be returned rather than acted on:

1. A physical or electronic signature of the copyright owner, or a person authorised to act for them.
2. Identification of the copyrighted work you claim has been infringed. If multiple works are covered by one notice, a representative list.
3. Identification of the infringing material, with a specific URL or IP address, precise enough for us to locate it. "Somewhere on your network" is not enough and we will ask again.
4. Your contact details — name, postal address, telephone number, and email address.
5. A statement that you have a good faith belief that the use is not authorised by the copyright owner, its agent, or the law.
6. A statement that the information in the notice is accurate, and — under penalty of perjury — that you are authorised to act on behalf of the copyright owner.

3. Designated Agent

4. What We Do With a Valid Notice

1. We acknowledge receipt within [PLACEHOLDER — acknowledgement window, e.g. 2 business days].
2. We forward the notice, including your contact details, to the client or seller responsible for the material. Filing a notice means accepting that the other party will see who filed it.
3. We remove or disable access to the material, or require the client to do so within [PLACEHOLDER — client remediation window, e.g. 24 / 48 hours].
4. If the client does not act, we disable the material or suspend the service carrying it.
5. We record the notice against the account.

Where the material is on a client's own VPS, our practical options are to require removal or to suspend the server. We cannot edit content on a client's machine selectively.

5. Counter-Notice

If your material was removed and you believe that was a mistake or a misidentification, send a counter-notice to support@lexlabtools.com containing:

1. Your physical or electronic signature.
2. Identification of the material removed and where it was before removal.
3. A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification.
4. Your name, postal address, and telephone number.
5. A statement consenting to the jurisdiction of the federal court for the district where you live, or — if you are outside the United States — of any district in which we may be found, and that you will accept service of process from the party who filed the original notice.

We forward valid counter-notices to the original complainant. If they do not tell us within 10 to 14 business days that they have filed a court action seeking to restrain the activity, we may restore the material.

6. Repeat Infringers

We terminate the accounts of repeat infringers. An account that accumulates [PLACEHOLDER — number of upheld notices that triggers termination, e.g. 3] upheld notices within [PLACEHOLDER — period, e.g. 12 months] is terminated. Notices withdrawn by the complainant or resolved by a successful counter-notice do not count.

Termination for repeat infringement carries no refund, under the Billing, Refunds & Cancellation Policy.

7. Trademark and Domain Disputes

Trademark complaints about content follow the same process — send them to support@lexlabtools.com with details of the registration and the infringing use.

Complaints about a domain name itself are different. As a reseller we cannot transfer or cancel a registration on request. Those go through ICANN's Uniform Domain-Name Dispute-Resolution Policy (UDRP), filed with an approved provider, or directly to the registrar of record. See the Domain Registration Policy.

8. Bad Faith Notices

Under 17 U.S.C. § 512(f), knowingly misrepresenting that material is infringing carries liability for damages, including costs and legal fees. We have seen takedowns used to remove competitors and to suppress criticism. Notices that look like that get scrutiny before action, not after.

9. Other Abuse

This page is for copyright and trademark. For phishing, malware, spam, or other abuse, use the reporting process in the Acceptable Use Policy, Section 13 — same address, faster handling.